Refund policy
RETURN & REFUND POLICY
Last updated: September 4, 2026
We want every NSAWRLD customer to receive their order as expected. Please review the policy below before making a purchase.
RETURNS
Eligible full-price items may be returned for store credit or exchange within 14 days of confirmed delivery.
To qualify for a return, merchandise must be:
- Unworn and unused
- Unwashed
- Unaltered
- Free from stains, odors, or damage
- In its original condition
- Returned with original tags and packaging when applicable
Items that do not meet these conditions may be refused.
To start a return, contact:
Please include your order number, item being returned, and reason for return.
Do not send merchandise back before receiving return instructions from NSAWRLD.
REFUNDS
NSAWRLD does not provide cash refunds for change-of-mind, sizing, or preference-based returns.
Eligible returns will be issued as store credit or an exchange.
Refunds to the original payment method may be issued when:
- You received an incorrect item
- Your item arrived damaged or defective
- NSAWRLD cancels your order
- A refund is otherwise required by applicable law
Any approved refund will be issued to the original payment method used at checkout.
Please allow additional processing time for your bank or payment provider to post the refund after it has been issued.
EXCHANGES
Eligible items may be exchanged within 14 days of delivery, subject to inventory availability.
Because many NSAWRLD releases are produced in limited quantities, we cannot guarantee that your requested size or item will still be available.
If an exchange is approved but the requested replacement is unavailable, you will receive store credit.
FINAL SALE
Items clearly marked FINAL SALE are not eligible for return, exchange, or store credit unless they arrive damaged, defective, or incorrect.
Discounted, clearance, preorder, or limited-release products may also be designated as final sale when clearly stated on the product page before purchase.
A product is not considered final sale unless it is identified as such before checkout.
PREORDERS
Preorder items may have separate return or cancellation conditions due to their limited-production nature.
Any special conditions applying to a preorder will be clearly stated on the product page before purchase.
If a preorder is marked FINAL SALE, it cannot be returned or exchanged except for damaged, defective, or incorrect merchandise or where required by law.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
If you receive an item that is damaged, defective, or different from what you ordered, contact us within 7 days of confirmed delivery.
Email support@nsawrld.com and include:
- Your order number
- Photos of the item
- Photos clearly showing the issue
- A brief description of the problem
Once reviewed and approved, we will provide the appropriate replacement, exchange, store credit, or refund.
RETURN SHIPPING
Customers are responsible for return shipping costs for standard returns and exchanges.
Original shipping charges are non-refundable.
If NSAWRLD sent an incorrect, damaged, or defective item, we will determine the appropriate return-shipping solution.
We recommend using a trackable shipping service when returning merchandise. NSAWRLD is not responsible for return packages lost in transit before reaching us.
SHIPPING COSTS
Original shipping costs are non-refundable unless the return results from an error by NSAWRLD or otherwise required by law.
Additional shipping charges may apply to exchanges.
ORDER CANCELLATIONS
If you need to cancel or modify an order, contact support@nsawrld.com as soon as possible.
We cannot guarantee cancellations or changes once an order has entered processing or fulfillment.
If an order has already shipped, it cannot be canceled.
RETURN INSPECTION
All returned merchandise is inspected before store credit, an exchange, or a refund is approved.
NSAWRLD reserves the right to reject returns that show signs of:
- Wear
- Washing
- Alteration
- Damage caused after delivery
- Stains or odors
- Missing tags
- Abuse of our return policy
STORE CREDIT
Approved store credit will be issued for the value of the eligible returned merchandise, excluding original shipping charges.
Store credit cannot be redeemed for cash unless required by law.
CONTACT
For questions about returns, refunds, or exchanges:
NSAWRLD
Email: support@nsawrld.com


