SHIPPING AND RETURNS
SHIPPING & RETURNS
ORDER PROCESSING
NSAWRLD offers a mix of premade, preorder, and limited-production items. Processing and fulfillment times may vary depending on the product.
Any product-specific fulfillment timeline will be clearly stated on the product page before purchase.
Premade items are already produced and are prepared for shipment shortly after your order is placed. Preorder or made-to-order items may require additional production time.
If your order contains products with different fulfillment timelines, your order may ship together once all items are ready unless otherwise stated.
SHIPPING
Once your order has shipped, tracking information will be sent to the email or phone number provided at checkout.
For premade / ready-to-ship products, estimated delivery is typically:
2–6 business days
Preorder and made-to-order products will have their estimated fulfillment timeline listed directly on the product page.
Delivery estimates begin once the package has been handed over to the shipping carrier and do not include production or processing time.
Carrier delays, holidays, weather, customs, and other circumstances outside of our control may affect delivery times.
INTERNATIONAL ORDERS
International shipping times vary by destination.
International customers may be responsible for customs duties, taxes, VAT, or import fees charged by their country. These charges are not included in the order total unless otherwise stated at checkout.
NSAWRLD is not responsible for delays caused by customs processing.
TRACKING
Tracking information is provided once your order ships.
Please allow 24–48 hours for tracking updates to appear after receiving your shipping confirmation.
If your tracking has not updated for an extended period, contact us at support@nsawrld.com and we will assist where possible.
ADDRESS CHANGES
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you need to make a change, contact support@nsawrld.com as soon as possible.
We cannot guarantee address changes once an order has entered fulfillment or has already shipped.
RETURNS
We accept eligible return requests within 14 days of confirmed delivery.
Returned merchandise must be:
- Unworn and unused
- Unwashed
- Unaltered
- Free from stains, odors, or damage
- In its original condition
- Returned with original tags and packaging when applicable
Items returned in unacceptable condition may be refused and sent back to the customer.
To begin a return, contact support@nsawrld.com with your order number and reason for return.
Do not send merchandise back without first contacting us.
EXCHANGES
Exchanges are accepted when inventory is available.
Because many NSAWRLD products are released in limited quantities, we cannot guarantee that another size or item will be available by the time your return is processed.
If your requested replacement is unavailable, you may be offered a refund or store credit according to the eligibility of your return.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the product received was:
- Incorrect
- Damaged
- Defective
Original shipping charges are non-refundable unless the error was made by NSAWRLD.
We strongly recommend using a tracked shipping method for all returns.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
If something arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@nsawrld.com.
Please include your:
- Order number
- Photos of the item
- Photos showing the issue
- Brief description of the problem
Once reviewed, we will determine the appropriate replacement, exchange, store credit, or refund.
LOST OR STOLEN PACKAGES
Once an order has been transferred to the shipping carrier, delivery is handled by that carrier.
NSAWRLD is not responsible for packages that are marked as delivered and are later reported lost or stolen.
If a package is marked delivered but cannot be located, we recommend checking with household members, neighbors, your building/mailroom, and the shipping carrier first.
You may also contact us and we will assist where possible.
FINAL SALE
Products clearly marked FINAL SALE are not eligible for returns or exchanges unless they arrive damaged, defective, or incorrect.
Sale items are not automatically final sale unless explicitly stated on the product page.
PREORDERS
Products marked PREORDER are not ready to ship at the time of purchase.
Estimated production and fulfillment windows will be listed on the individual product page.
Production timelines are estimates and may occasionally change. If a significant delay occurs, customers will be notified using the contact information associated with their order.